A local technician helping a younger and an older customer with their laptop and home Wi-Fi

Wi-Fi help across Adelaide’s north

Wi-Fi that works where you need it.

Poor Wi-Fi can come from the router location, interference, busy channels or the limits of the equipment. We check what is happening before suggesting changes or new hardware.

Get tech help Free phone quote

You don’t need to know the technical details. Just describe the problem.

Remote help from $50
Home visits from $80
15 years’ experience
Police cleared

Practical support

Find the cause before buying more

Coverage & dead zonesWe check the rooms and outdoor areas where the signal drops out, then work out what is blocking or weakening it.
Interference & congestionNearby networks on the same channel and household interference crowd the air. We check for congestion and tune channel settings.
Router placement & configurationRouter position and settings make a noticeable difference. Moving it or changing a few settings may solve the problem without extra equipment.
Mesh Wi-FiMesh Wi-Fi can suit larger or multi-storey homes, but it is not the first answer to every Wi-Fi problem.
Wired access points & Ethernet backhaulA wired access point, fed by Ethernet backhaul, delivers fast, stable coverage where a single router can’t reach.
Roaming between roomsWe can configure compatible access points so your phone or laptop moves between them without needing a manual reconnect.
Before buying a range extenderRange extenders are inexpensive, but they can add latency and reduce performance. We only suggest one when it suits the layout. A wired access point or mesh system may work better.
A recommendation that fitsThe answer may be a settings change, a better router position, mesh Wi-Fi or a wired access point. We’ll explain why before recommending that you buy anything.

Tell us where the Wi-Fi drops out and what devices you use. We’ll start there.

Prices

You’ll know the rate before you book.

I keep the pricing simple and will explain the likely cost before we start.

From $50

Remote support

$50 for the first 15 minutes. After that, it’s $20 for each additional 15 minutes.

Remote support works well for many software, email, setup and computer problems.

From $80

Home or business visit

$80 for the first 15 minutes. After that, it’s $20 for each additional 15 minutes.

If there’s a simpler or more cost-effective way to handle the job, I’ll let you know. And if I don’t think something is worth repairing, I’ll tell you that too.

Before I start

I’ll explain the options

I’ll explain what I recommend and the likely cost before we start, so you can decide what you want to do.

Drop-off repairs are also available. I’ll explain the likely cost before I start any work.

Ask about your situation

About me

Hi, I’m Nathan

I’ve been working in IT support for around 15 years.

NK Tech Support is a small local business, so when you call or send a message, you’re dealing directly with me. I’m also the person who’ll be doing the work. I help with the sorts of technology problems that can be frustrating when you just want things to work properly. I’ll explain what’s going on in normal language, give you your options, and let you decide what you want to do.

No call centres
No unnecessary jargon
No pressure to spend money
15 years in IT support

Your privacy

I only access what’s needed to fix the problem and won’t copy your files without permission. During remote support, you can see what I’m doing and end the session at any time. Where possible, you’ll enter your own passwords.

What happens next

How it works

Tell me what’s going wrong. I’ll recommend whether remote support, an on-site visit or a drop-off repair makes the most sense.

Get in touch

Call, text or send me a message and tell me what’s going wrong. You don’t need to know the technical name for the problem. Just describe what’s happening as best you can.

I’ll work out the best way to help

Some problems are best handled remotely, some need an on-site visit, and others are better suited to a drop-off repair. I’ll explain the options and what they’re likely to cost.

We arrange what works

For remote support, we’ll arrange a time to connect. For an on-site visit, I’ll arrange a suitable time to come to you. For a drop-off repair, we’ll arrange a time for you to bring the device in.

Your local service area

Local tech support across Adelaide’s north

For on-site visits, I cover Adelaide’s northern suburbs and surrounding areas, including:

Adelaide
Angle Vale
Burton
Elizabeth
Gawler
Mawson Lakes
Munno Para
Prospect

See all service areas

Flinders Park
Gepps Cross
Lewiston
Port Adelaide
Two Wells
Virginia
Wingfield
Woodville

If your suburb isn’t listed, feel free to ask. I may still be able to come to you. Drop-off repairs and remote support may also be an option.

Ask about your location

Call, text, email or use the form

Need a hand?

Send me a message and tell me what’s happening. It helps if you include any error messages you can see and roughly when the problem started, but don’t worry if you’re not sure. I’ll get back to you and let you know what I suggest.

On-site visits, drop-off repairs and remote support are available. I’ll confirm the likely cost before you book.

Opening hours

Monday–Friday: 8:30am–5:30pm
Saturday: 10:00am–2:00pmAdelaide time

Response time

I usually reply within one hour while I’m open. Messages sent after hours are answered when I reopen.

Pricing

Remote support starts at $50 and includes the first 15 minutes. Additional time is $20 per 15 minutes.In-person call-out: $80, including the first 15 minutes. Additional time is $20 per 15 minutes.I’ll give you a quote when you get in touch.

Call0494 500 580 Text0494 500 580 Emailsupport@nktechsupport.com.au